Shipping policy

Thank you for choosing Keep Neats.

Order Processing

Orders are processed within 1–3 business days, excluding weekends and holidays.

Once your order has been processed, you'll receive a shipping confirmation email containing your tracking information.

Shipping Times

Estimated delivery:

United States:
5–12 business days

Please note that shipping estimates are not guaranteed and may vary due to weather, holidays, customs processing, or carrier delays.

Tracking Your Order

Tracking information will be sent via email once your order has shipped.

Please allow up to 48 hours for tracking updates to appear.

Incorrect Shipping Address

Customers are responsible for entering the correct shipping address during checkout.

If you notice an error, please contact us immediately. Once an order has shipped, we're unable to modify the shipping address.

Lost or Delayed Packages

If your package appears lost or significantly delayed, please contact us.

We'll work directly with the shipping carrier to investigate and help resolve the issue.

Questions?

Email:
adriangane852@gmail.com